Description

With the Jabra Engage 50 MS Wired Mono Headset, calls become more effective, and customer experience is instantly enhanced, thanks to its intelligent microphone system that makes sound clearer than ever before and innovative Engage+ software that provides valuable real-time insights, and on-screen guidance. This is a contact centre headset that’s got your back. It comes with a detachable link with programmable keys for easy call management and a SmartRinger so you’ll never stress about missing another call.

The Jabra Engage 50 II MS Wired Mono Headset packs a punch with its three top-notch microphones that work in unison to deliver clear speech and impressive background noise cancellation. It also features speech-to-text functionality, providing accurate call transcriptions. 

Designed for maximum comfort during long calls, the Engage 50 II headset is the perfect accessory for customer service professionals. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, allowing you to stay focused on your customers, even during extended conversations.

Jabra put the Engage 50 II through rigorous testing, examining everything from the durability of its boom arm rotation to its impact resistance. As a result, this headset is one tough cookie that can handle anything a day in a contact centre can throw at it. With its sturdy build and resilience, it is built to last.

Stay connected and never miss an important call with the Engage 50 II headset’s adjustable and audible ringer. Even when you’re away from your desk or taking a quick break, you’ll hear the alert, allowing you to quickly return to your work and attend to your customers’ needs.

With BalancedVoice™, the Jabra headset provides a superior audio experience that helps you focus on your customers and achieve better outcomes. BalancedVoice™ is designed to enhance every conversation. Using dynamic range compression, it amplifies the soft parts of your customer’s voice while reducing the loud parts, resulting in better-balanced conversations that prevent call fatigue and improve productivity.

With the Jabra Engage 50 II MS Wired Mono Headset, it’s easier to connect with your customers, as the headset is fully compatible and certified for Microsoft Teams, making for seamless customer interactions across the board. 

Features

 Easy connectivity to your computer or mobile device via USB-A
 Certified for Microsoft Teams
 Detachable programmable link with wheel volume control and integrated call controls for select contact centre platforms
 SmartRinger that alerts agents to incoming calls
 Ultra-lightweight weighing around 45g with unique maze-patterned earcups for pressure relief
 Improved noise cancellation for better concentration
 Built-in busylight shows colleagues when you’re on a call
 3-microphone design for clearer speech and incredible background noise cancellation
 Advanced speakers optimised for speech clarity with BalancedVoiceTM processing sound for incoming calls
 Real-time actionable insights for enhanced customer conversations with Engage+ software

 

Specifications

 

Product NameJabra Engage 50 II Engage 50 II Link USB-A MS Mono
Manufacturer Part Number5093-299-2119
Product TypeHeadset
Earpiece DesignOn-ear
Earpiece TypeMonaural
Driver Size0.79″
Minimum Frequency Response50 Hz
Maximum Frequency Response20 kHz
Microphone DesignBoom
Product FamilyEngage 50 II
Connectivity TechnologyWired
Form FactorEar-cup
Sound ModeMono
Host InterfaceUSB Type A
Integrated MicrophoneYes
Country of OriginChina
Height2.1″
Width6.6″
Depth6.3″
PackingBox
Product LineEngage 50 II
Microphone TechnologyMEMS Technology
Limited Warranty3 Year
Ear Cushion MaterialLeatherette
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